Request for Proposal (RFP) at Ecobank Transnational Incorporated (ETI)

Posted by Future on Tue 28th Dec, 2021 - nigeriantenders.com

Ecobank Transnational Incorporated (ETI) invites credible and interested organizations to indicate interest by tendering RFP documents for the following works:

Ecobank, whose official name is Ecobank Transnational Inc., is a pan-African banking conglomerate, with banking operations in 36 African countries. It is the leading independent regional banking group in West Africa and Central Africa, serving wholesale and retail customers.

Applications are invited for:

Title: Request for Proposal (RFP) for an Enterprise Resource Planning (ERP) for SME Customers

Preamble

Ecobank is interested in introducing an ERP (Enterprise Resource Planning) system to be used by SME customers of the Ecobank Commercial banking business. The ERP system will be useful in developing a harmonized platform for SME customers which should lead to responsible and efficient management of their businesses. The ERP system must integrate information from the several aspects of operations for the SME and aid management decision making because of the decision support features in the ERP system.

Ecobank’s geographic reach spans more than 33 affiliates with innovative products and platforms for SME and Business customers. However, fragmented products and services, coupled with reference to different platforms and systems for information does not reflect the desired harmonized system that brings Banking, Sales, Payroll, efficient TAX management, Budgeting, Expenses management, Customer relations management and relevant business growth insights.

Goals of the ERP system

Below are goals of the ERP system:

Increased visibility by providing full details of business sales, forecast and inventory management.
Real-time financial reports and tax reports in one click
Banking functionality to keep SME connected to their Business Banking account, view live bank feed to track cash flow
Integration capabilities with business applications or software
Payroll capabilities.
Budgeting and expense management
Customer Relationship Management

Scope of Work

The ERP system provider is expected to work with the Ecobank to:

Identify area where Ecobank can provide help to SMEs with regards to managing their businesses better
Identify the ERP requirements for SME customers (either documented or undocumented)
Review the ERP management processes in line with best practice and streamline for efficiency and effectiveness.
Identify competency and training needs of the Sales Workforce in line with best practice.
Recommend and implement ERP system services based on best sales practices and routines.

Application Closing Date

17.00 (GMT), 12th January, 2022.

Submission of Documents

The Bidders shall submit their proposals via email to: all_epiacc_procurement@ecobank.com

Note

Documents/proposals may be zipped (up to 5MB) emailed or shared via link through Microsoft One Drive ONLY.
The Electronic files should be free from virus and not corrupted.
Unless specified otherwise files format shall be PDF.
Electronic messages must contain the subject indicated on the solicitation documents, failing and/or incorrectly stating the subject of email may result in failing to exactly locate Bidder’s proposal and the Purchaser will not be liable for any consequences.
Financial files only should be protected by password. Password must not be provided to PURCHASER until the date and time of Financial Bid Opening.

For more clarification on this RFP, please Click Here (PDF).

Related Documents

Vendor Infosecurity Security QUESTIONNAIRE (PDF)
Response to Questions_RFP for an ERP for SME Customers (MS WORD).
None Disclosure Agreement (MS WORD).
Information Security Questionnaire on RFP For an Enterprise Resource Planning (ERP) for SME Customer (MS EXCEL).